Customer Service Advisor

2021-09-03 12:37:242021-10-14 Advantage Resourcing
Job Type Perm
Area Sheffield, United Kingdom Sheffield United Kingdom
Sector Customer Service - Customer Services Advisor
Salary £8 - £10
Currency GBP
Start Date ASAP
Job Ref er_841598
Job Views 169
Description
Job description

Calling all Customer Service Advisors who have a passion for helping people and ARE AVAILABLE TO START IMMEDIATELY!

We are delighted to be working with an exciting and fast paced company, based in the Sheffield area who are growing their business at a phenomenal rate. We are seeking full time Customer Service Advisors (37.5 hours per week) on a permanent contract.

You will have flexibility for remote working however, all successful candidates must be able to commit to 3 weeks of training at the Training Centre based in Sheffield. The training will be a combination of classroom and on the job (9am – 6pm). You will then be provided with IT facilities/laptop to work from home after this initial training period, providing you performance is where it needs to be.

Therefore, it is essential that all candidates must live in a commutable distance to Sheffield City Centre. You must either have your own vehicle or access to good public transportation routes.

PERSON SPECIFICATION:

Essential Criteria

  • Ability to adapt to new computer systems
  • Able to demonstrate good customer service skills
  • Comfortable with inputting basic data into systems
  • Keyboard skills must be accurate
  • General admin/office skills
  • Excellent communication skills both written and verbal

Responsibilities of Customer Service Advisors

  • Taking inbound calls
  • Answering Frequently Asked Questions from members of the public
  • Polite and professional
  • Inputting basic details into internal systems
  • General admin and customer service duties

Start date would be IMMEDIATELY and all candidates must be able to commit to a 3 week training period at the Training sites in Sheffield. All social distancing measures are strictly followed during any on-site training that takes place.

Working Hours
After training is successfully completed, these are full time vacancies are working from home on one of the shifts below:

9am-5pm Mon-Fri

2pm-10pm Mon-Fri

12pm-8pm Mon-Fri

Night Shifts

£8.36 - £9.50 per hour

Please contact us now for more information.

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