Customer Engagement Manager


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2021-04-29 13:18:281970-01-01 Advantage Resourcing
Job Type Temp
Area Reading, United Kingdom Reading United Kingdom
Sector Technical - Project Manager - IT
Salary £100,000 - £125,000
Currency GBP
Start Date ASAP
Job Ref er_838827
Job Views 218
Description

Job Title: Customer Engagement Manager
Remote Working
£125,00 Annual Salary (Pro Rata)
Contract until 31st June 2021 (likely to be extended)

Would you like to work for a World Leader in IT & Gaming in a dynamic team that offers flexibility?

The Company

Advantage Resourcing are working closely with a leading global IT & Gaming organisation to recruit for a Customer Engagement Manager on an initial contract until 31st June 2021 but likely to be extended.

The Role:

Customer/Seller Engagement

  • Lead with empathy and understanding, while executing effectively on the engagement requirements
  • Manage expectations and work to resolve challenges partnering with field sellers and stakeholders

Structured and Organized

  • Carefully track execution against project deliverables, updating relevant stakeholders throughout
  • Be thorough and tenacious in a fast-paced environment where you will be managing multiple concurrent priorities

Adaptable and Team Focused

  • Adaptable to cultural differences while working with customers and field sellers located in countries all across the world
  • Be a part of a large project team, acting as a team player supporting the others on the project to be successful together

Successful Customer Engagement Manager will have:

  • Ideally similar Engagement background within Global IT or Tech organisation
  • Ability to lead and manage customer facing discussions with senior stakeholders
  • Strong presentation and facilitation skills
  • Project delivery experience
  • Basic analytical skills utilising Excel
  • Escalation specialist background
  • Financial processes experience
  • Understanding of Microsoft technologies and customer engagement model

If you have the skills and experience for this Customer Engagement Manager role, please apply with your up to date CV. Ref 838827

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