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Job Title:

Customer Service Agent - Daventry, United Kingdom

Job Description:

Customer Service Agent / Daventry / 6 Months / £12.12p/h paye

This is an exciting opportunity for an experienced Customer Service Agent to join a leading Engineering company working within the software sales team.

Key Responsibilities

You will be working from an email inbox system, when an order is placed, you will then create the order in the relevant programs.

  • Document customer interactions information
  • Build a professional relationship with customers to increase loyalty
  • Provide prompt assistance to customers through various media (phone, email, letter, Siebel, and fax).
  • Resolve customer issues through a broad understanding of processes, systems, and practices.
  • Escalate more complex issues providing documentation through process.
  • Support quality improvements and response targets.

Please submit your CV now to be considered for the position. Ciera Murphy is the constant managing this assignment and can be contacted on 0161 871 8269 if you have any queries.

Reference - 825624

Job ID:
825651

Dept ID:
10760

Location:
Daventry, United Kingdom

Industry
Customer Service / Customer Services Advisor

Job Type:
Temp Position

Apply for this Position

Job Title: Customer Service Agent

Location: Daventry, United Kingdom

Job Type: Temp Position

Reference ID: 825651

Posted Date: 14/05/2019


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